Smart and secure inbound, voice, live answering, and SMS services.
Unlock the full potential of telephony solutions –complete control, advanced call routing, and real-time reporting in one powerful platform.
See your all-in-one communication platform in action.
Trusted by great Aussie brands
Services
Inbound numbers
Ensuring that your calls are delivered to the right contact point at the right time, every time.
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Voice
We enable your business to exceed the changing demands of customer interaction and communication
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Live Answering
Professional call handling ensures that your customers always receive the highest level of service
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SMS
Telcode’s SMS services are automated and fully integrable via APIs with your existing business systems
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Business Mobiles
With the most reliable network at your fingertips, you can focus on your business wherever you are.
Learn moreUnlock Your Business’s Full Productivity Potential
Enhance operational efficiency, deliver exceptional customer experiences, and gain real-time insights—all through streamlined, intelligent communication solutions.
Why Telcode?
Empowering Australian businesses through innovative, secure and reliable telephony solutions.
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Customised & Innovative Solutions
Crafted to meet your specific needs—whether it’s improving customer experience, reducing operational complexity, or supporting rapid growth. We use proven technology and flexible integration to fit within your existing workflows with ease. -
Easy to Manage & Cost-Effective
Our systems are designed for real-world business. That means intuitive controls, straightforward setup, and solutions that make commercial sense—backed by infrastructure that’s built to scale with your business. -
Unbeatable Service
At Telcode, service is at the heart of everything we do. We pride ourselves on reliability, proactive support, and the confidence of 24/7/365 access to our expert Australian-based team. With us, you’re not just getting a telco—you’re gaining a partner who’s dedicated to your success.
Our promise to you
Delivering telecommunication solutions that integrate seamlessly with your operations and support what matters most to your success.
Consultative Approach to Communications
We work with you to understand your specific challenges and craft solutions that deliver real business outcomes.
Focus on What You
Do Best
We handle your communications complexity so you can concentrate on growing your business and serving your customers.
What our clients have to say
“Telcode impressed us with their thoughtful approach – they asked the right questions, focused on the outcome we needed, and delivered a streamlined solution that made sense both technically and commercially. A trusted partner we’re happy to recommend.”
Head of IT, National Franchise Business
“We migrated our 13/1800 services to Telcode, which made the transitions seamless with top-quality and prompt deliveries. Their dedication and commitment to excellent customer service have undoubtedly contributed to the success of our business.”
Head of IT, Logistics Business
“Fantastic experience with Telcode. Always responsive to our requirements and they make what can be quite complex processes, quick and easy.”
Contact Centre Manager, Vehicle Repair Business
“Telcode were able to offer us a great deal, matching or exceeding our existing service, at a much better price point. Commercially, an absolute no brainer. Thanks to the team for all their support in making our onboarding experience a smooth one, with not a single hiccup along the way!”
Head of Partnerships, Insurance Business
“Our experience with Telcode has been excellent. We migrated all our toll-free numbers (200+), and the transition has been extremely seamless. Telcode provides a great service management platform, which allows real time controls combined with an attractive pricing scheme for toll-free services.
It’s been a pleasure working with Telcode, and we wish them all the best as one of the industry leaders in this technology vertical.”
Head of IT, Financial Services Business
“We do Live Answering Call Centre services for some of the largest organisations in Australia and we use Telcode for all our 1300 numbers and we have been with Telcode for over 10 years. There is no better platform in the industry – none.
As we are a disaster recovery centre and emergency services provider in call centre services we use multiple carriers and you will not find better service and reliability anywhere than Telcode.”
Chief Operating Officer, BPO Contact Centre